Guidelines and Waiting List | Payments and Refunds | Departure Locations | Contact Us
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Payment and Refund Policies
Payment
Payment is due at the time of registration. Checks and money orders must specify the program by code and must be for the exact amount, payable to: CHARLES COUNTY COMMISSIONERS . Checks must include the current address and telephone number of the person making payment. A valid drivers license number must be included on the check. MasterCard and Visa payments accepted in person, by phone, and fax (301-934-5624) at the Department of Community Services. Mail in payments are only accepted at: Department of Community Services;
Attn: Registration/Trips;
8190 Port Tobacco Road;
Port Tobacco, MD 20677
Refunds
A request for a refund must be received in writing seven working days prior to the start of a program. No refunds will be considered after a program has ended. Overnight trips may not qualify for a refund. A $5 administrative fee will be deducted from all approved refunds, regardless of circumstances, unless the program is canceled by the Department of Community Services.
Returned Check Fees
Checks returned by your bank for insufficient funds or other reason will incur a fee of up to, but not more than, $35 for each occurrence. We do not re-deposit returned checks; only cash or money order accepted for face value of check, plus above-mentioned return check fee.
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Office Hours: Monday-Friday 8:00am-4:30pm | 301-934-9305 301-870-3388 Fax: 301-934-5624


