Click below for:

Find Your Stop

View maps that show stops along the VanGO Routes.

Routes/Schedules

Using the menu below, locate the route you are interested in and either click Schedule to access the specific schedule (pdf) for the listed route, or click Detail to access specific route information.

If you wish to see a pdf document of all schedules please use the first menu item.

Specialized Services Survey

In an effort to obtain customer service satisfaction opinions, the Department of Community Services has developed this survey. Please complete the survey and return it to the Department of Community Services at your earliest convenience. We thank you for your time and look forward to continuing to serve you.

Specialized Services Survey

Type of Service:

Passenger Name:

Address:

Phone:

Date of Trip: Driver:

Tell us about the Driver/Vehicle
 
Excellent
Good
Average
Poor
Was the driver courteous and professional?
Was the vehicle clean?
Was the vehicle comfortable?
Tell us about the office staff - When you called for your appointment
Were the office staff courteous and professional?
Were you provided pick-up and return times?
If you had any questions, were they adequately answered?
Was your call answered in a timely manner
Tell us more
How would you rate the overall quality of the service you received?

What areas are in need of improvement?